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Merchant Delight Form

Apptivate Africa highly value your feedback.It is the foundation of our future improvements. Kindly spare a few minutes to complete this quality control form.

(10 – 9: Excellent, 8 – 7: Good, 6 – 5: Average, 4 – 3: Unsatisfactory, 2 – 1: Poor)

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How would you rate your overall satisfaction with the services offered by Apptivate Africa?


Is the application user friendly?


How satisfied are you with the process of getting problems solved?


Are you satisfied with the value for money you get through Mkula/Mtuza?


Over the next 12 months,how likely are you to replace Mkula/Mtuza with another product/brand?

CertainHigh ChanceEqual ChanceLow ChanceNever

Would you use our services again or recommend to others?


With one or two words,describe how you feel about Mkula/Mtuza

Any other comment